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Can Your Customers Find You?

Tuesday, January 4th, 2011

The internet is a mind-bogglingly big place. It’s kind of scary, when you think about it. At least in the real world there are landmarks that can help guide you. No such thing exists on the internet. Although you may flow on from site to site, any sense of direction is illusory.

Your target site users are lost in this world. If they happen across you in the search engines, there’s no guarantee that they’ll find their way to you again. There are no landmarks. So you have to create them.

Enhancing your findability

‘Findability’ is actually a term used in the web design industry. It refers to the ways websites are built to enable information to be found most easily, and is linked with SEO. What we’re talking about here, though, is the things you need to do off your pages to make your site easy to find. Hence, ‘findability.’

If you want to be found on the internet, you can’t rely on simply attracting traffic from the search engines. It’s true that search traffic makes up the majority of traffic for most sites, and this is one reason to concentrate on your site’s search engine optimisation. You can talk to us at SEO Consult Australia about this. It’s a good idea to build up your approachability from other areas of the net, though.

Being seen around the net can mean you continue to get some traffic even when your rankings dip, but it can also help you get good rankings in the first place. If your site seems popular around the net, the search engines are likely to promote you as well. The way people search for information is also getting more diverse, moving away from the search engines, so increasing your general exposure is a good idea.

Places you need to be seen

If you want to be findable on the net, you need to be seen in as many places you can. Here are some ideas:

*Industry forums. Industry forums can be helpful in a number of ways, not least of which is exposure to your target user groups. Consumers often go to industry forums with questions, so it’s a great way to establish your authority in your field.

*General question-and-answer pages. Places like Yahoo Answers are good to visit every now and then. Answering the popular questions can get you quite a bit of net coverage, as these tend to pop up in Google searches.

*Industry publications. These attract a lot of attention, so it’s good to get into the habit of leaving comments.

*Directories. This is kind of a no-brainer, isn’t it? When someone wants to find a business, they have traditionally looked in a directory, and this hasn’t changed that much on the internet.

*Social media sites and the other main avenues of the net. These have become the watering holes of the net.

Increasing your general net exposure is simply a smart thing to do. The more places you can be seen, the more potential you have to attract customers.

The Secret To Popularity

Monday, January 3rd, 2011

Everyone’s always looking for the secret to popularity. From kindergarten to the weekly social in a nursing home, figuring out how to be popular plays on the mind of most. For businesses operating on the internet, figuring out paths to popularity is a particular concern.

Popularity is pertinent not just to SEO, but to everything to do with operating online. When you operate a business in the real world, you can rely on people at least seeing your shop front or business sign as they stroll past. There is very little strolling that goes on on the internet, so businesses have to make sure they get noticed.

Once you add search engine optimisation to the mix, the need to be popular takes on even more significance. Without traffic coming to your site, you can’t hope to maintain a decent ranking. Unpopularity begets further unpopularity when it comes to the search engines. You can discuss the ramifications of popularity in search engine optimisation with us at SEO Consult Australia.

Your content can be a great way to boost your presence in popular subjects. The following are some of the ways you can make this happen. Even better, they apply to all subjects, no matter how technical or industry-focussed:

*Humour. One thing that dominates the net, possibly even more than gossip, is humour. Internet users will go out of their way for something that they’ve heard is funny. Best of all, humour can be related to any topic, no matter what your business is.

Many businesses avoid humorous content because they feel it will threaten their reputation. It is possible to produce humorous content that fits with your business style. IT companies have managed to start virals and plumbers have become the talk of the town. Simply look for the funny side of what you do. Lists are good for this, e.g. ’strangest things said during online help chats’.

*Gossip. Another powerful force on the net is the urge to gossip. Internet users tend to gravitate toward gossip, no matter what the source may be.

The natural assumption with gossip is that it’s intimately related to your industry, for example the mistake of a competitor. Getting involved in mud-slinging matches is not going to do your business much good in the long run. Other forms of gossip could be news related to your industry, such as wage disputes, or personal stories that relate some drama in your industry, for example how a simple SIM card saved the world’s latest Pulitzer-winning novel.

*Siphon popularity. Connecting the rich and famous with obscure topics has long been the lifeblood of magazines everywhere. The beauty of this is that it’s so easy to do. All it requires is a little research, or a little media-watching if you want to use this technique regularly. Your own interest in your industry should help you spot when a notable current or historical person has some connection, whether they’ve stated that they only buy a certain product in your industry, or whether they were obscurely involved in the development of your field.
The secret to popularity

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