Many businesses take the decision to launch a social media campaign alongside their search engine optimisation campaign. Social media can be a huge help when you’re trying to further your online campaign, in many ways. This raises the question: are these businesses using their social media optimisation fully?
It can be easy to become blinkered when developing off-page SEO techniques. Because your main aim is naturally to develop links, you may be overlooking some of the other benefits open to your business. Such is often the case with social media optimisation. Social media optimisation, sometimes known as SMO, is not only a way to seed links, but to develop relationships, further your online reputation and can even be used as a media avenue.
Here are a few of the ways your social media campaign should be benefiting both your business and your SEO:
- Coverage. Gaining coverage with Google using your social media profile is something that is intrinsically linked to your search engine optimisation. The basic idea is to occupy all the top spots for your brand keywords, and your main keywords wherever you can. This allows you to effectively push your competition out of the way. Full coverage cannot be achieved without careful SEO planning for your social media campaign.
- Reputation management. It can be a good idea to include reputation management in your search engine optimisation strategy. This isn’t so much because it benefits your SEO, although it does, but rather because reputation management slots in very neatly to an SEO campaign. It slots in even more neatly to SMO.
Social media sites can be powerful tools for reputation management because of their direct connection to your target users. In a crisis, your Facebook or Twitter account can allow you to respond swiftly and effectively. Your social media campaign can also allow you to develop your reputation proactively, putting you in a better position should a crisis occur.
- Brand management. Brand management is closely linked to reputation management. Using your social media connections, it is possible to monitor the responses to your brand very closely. The search functions and popular tags will show you when people are talking about your brand and other keywords.
Monitoring your brand in the social media can be a good idea even if you’re not participating. Talk to us at SEO Consult Australia about using the social media to help your SEO research.
- Customer service. This should really be an obvious one. Social media sites are an ideal place to get closer to your customers. This presents not only an opportunity, but sometimes a responsibility to respond. Some businesses have found that customers are bringing their concerns and comments through social media, so it’s important to be prepared to deal with them.
- As a press avenue. This is possibly one of the more valuable uses of SMO. Once you’ve established your campaign, your social media profiles can be used as media avenues for press releases and product launches. Many businesses have been using SMO in this way to great effect.



